Florist Morden Accessibility and User Experience Statement
Our Promise to Accessibility for Every Customer
At Florist Morden, our mission is to make beautiful flowers accessible to everyone in the Morden community. We are devoted to creating an inclusive digital environment, so every customer can enjoy a seamless and convenient online shopping experience when ordering from our accessible Florist Morden website. We believe that accessibility is essential—not optional—and strive to remove barriers that may prevent anyone from selecting and purchasing flowers online.
Commitment to WCAG 2.1 AA Standards
We have designed our website to be compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These standards inform every aspect of our website design and development, helping us offer a consistent, user-friendly experience for people of all abilities. Our commitment to these standards ensures that visual, auditory, motor, and cognitive needs are considered, so that all Morden customers can fully participate in the online flower ordering process.
Designed for Compatibility with Screen Readers
To further support the needs of our diverse customers, Florist Morden's website has been optimised for compatibility with a range of screen readers and other assistive technologies. Alt text is provided for all essential images, including flower arrangements and product selections, while clear labelling and logical navigation allow those using keyboard or voice controls to browse and order with ease. Our menus and product listings are structured to ensure that everyone—regardless of their preferred technology—can access our products and services seamlessly.
High Contrast and Clear Visual Design
We understand the importance of visual accessibility in online shopping. Our accessible Florist Morden website incorporates a high-contrast colour scheme, purposely designed to assist users with low vision or colour sensitivity. Text and background combinations are carefully chosen for maximal readability, while font sizes and spacing can be easily adjusted according to individual preferences. We test our website regularly to confirm that information remains clear and accessible for all customers in Morden and beyond.
Continuous Improvement and Your Feedback
Florist Morden recognises that accessibility is an ongoing drive, and we are always looking for ways to further improve. We regularly review our website, adopt new accessibility best practices, and consult with accessibility experts to ensure we remain inclusive for every visitor. We value feedback from our Morden customers, especially around accessibility, as it helps us continue to meet the unique needs of our community.
Contact Us for Accessibility Support
If you encounter any barriers or face difficulties using the accessible Florist Morden website, we want to hear from you. Our friendly team is ready to assist with placing orders, answering questions, or providing information in alternative formats. Your suggestions and concerns directly inform our ongoing efforts to enhance the online experience for all. Please reach out using the contact details provided on our website, and we will do our best to support your needs quickly and respectfully.
Enabling Everyone to Order Florist Morden Online with Ease
It is our sincere goal to ensure that every person in Morden and the surrounding areas can confidently order flowers online, regardless of ability. By adhering to WCAG 2.1 AA standards, supporting assistive technologies, and prioritising accessible web design, Florist Morden reinforces our belief that accessibility and inclusion are at the heart of customer service. Thank you for choosing us and participating in our vision for a more accessible floral experience in Morden.
